Refund policy

Return & Refund Policy

We accept return requests within 7 days of delivery only if the item arrives damaged, defective, incorrect, or not as described.

To request help, please contact us at kumnegerclo@gmail.com within 7 days with your order number and clear photos of the issue.

Please contact us before sending any return. If your return is approved, we will provide return instructions and the correct return address. Returns sent without approval may not be accepted. And depending on the situation, we may offer a replacement, refund, or store credit.

You can always contact us for any return question at kumnegerclo@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.